We are looking to recruit someone for a Workshop Control Support role in Birmingham. This is a full-time, permanent position.
Main Duties and Responsibilities
- Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
- Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.
- Answering the telephone & dealing with customer enquiries.
- Dealing with customer enquiries on the Service Reception counter.
- Managing the team of technicians.
- Managing the shifts work load in accordance with customer expectations.
- Create an accurate hand-over data sheet for the following day’s early service shift controller.
- Locking up the site, and setting the alarm system at the end of each shift.
- Organisation skills
- IT Literate
- Experience warranty
- Costing retail cards
- Use of ADP advantageous
Employee Benefits
- Paid Overtime
- Paid Bonus
- Increased holiday entitlement with length of service.
- Recruitment incentive awards.
- Healthcare scheme.
- Cycle to work scheme.
Working Hours
40 Basic Weekly Hours, Monday to Friday
Salary – £30,000 per annum